I rewrite testimonials and reviews to protect the identity of the people who entrust them to me and to make sure the details of an encounter cannot be pieced together. They reach me privately, by email, message, letter or conversation, and I adapt them to the voice of the site without changing their meaning. I remove dates, recognisable expressions and details that could identify whoever wrote them, or that someone could use to pass themselves off as a person who was there, or even as me, and obtain information under false pretences. That is why, under every testimonial you read, you will find only initials and a place.