Privacy
Data controller and contact
This website is run by the person responsible for «Alexander». For any request concerning your personal data, whether access, correction or deletion, you can write to info@alexandergigolo.com.
What data we collect and why
On this website we handle your data in two distinct ways, which we keep separate.
When you write to us through the contact form. We collect the details you give us, that is name, email and message, and the channel you choose to be contacted on (email or WhatsApp). They serve one purpose only: to reply to you and to manage any contact that follows. The form delivers your message to the mailbox, and there its journey ends: the site keeps no archive of contacts. Legal basis: steps taken at your request before any possible agreement, and our legitimate interest in replying to those who write to us.
When you send the form. At the same moment the site writes a separate counting row, in a database on the server in the European Union: type of device, reason given, channel chosen, language, outcome of the submission and the moment. It tells us whether the form is working, which the messages themselves do not show. That row holds no name, no email address and no IP address, and nothing is written on your device. Legal basis: our legitimate interest in checking that the site does its job.
Data handled outside the website
When you contact me by phone, WhatsApp, Telegram or email, I handle those conversations myself. These channels are there to agree and organise the meeting. I keep your contact in a private address book under a pseudonym. Messaging platforms carry and store the messages on their own systems. On my side, everything stays in the conversation itself and in that address book entry. If I need a practical detail to organise something, I use it only for that. Legal basis: steps taken at your request before any possible agreement, and carrying out what we agree.
With payments, some methods make real details of both parties visible. The service provider keeps its own records. The available methods and how they work are set out on the Booking and payment page.
Everything received through these channels is deleted when you tell me you will not be repeating the experience, when a long time goes by without contact, or at any time at your request. In any case it is deleted at the latest 24 months after the last contact.
How long we keep data
Contact data is kept for as long as needed to reply to you and manage any relationship; if the contact leads nowhere, it is deleted within 24 months.
The counting rows stay in the database for statistics.
As for information received outside the website (phone, messaging and email), the data is deleted when you say you will not be repeating the experience, when a long time goes by without contact, or at any time on request. In any case it is deleted at the latest 24 months after the last contact.
Third-party tools
To host the site, we rely on external providers, listed below with their function and place of processing.
Hosting: HOSTINGER, UAB (Vilnius, Lithuania). Hosts the pages, delivers the contact-form messages and hosts the database with the counting rows. Place of processing: European Union.
Redirection of secondary domains: Cloudflare, Inc. (United States). The brand's secondary domains (.net, .it, .es, .de) permanently redirect to the main site through Cloudflare, which for this purpose momentarily processes the connection data (the IP address) of those who reach them. Visitors who reach the main site directly do not pass through Cloudflare. It involves a transfer of data to the United States, covered by the applicable safeguards (EU-US Data Privacy Framework and standard contractual clauses).
Your rights
At any time you can ask us to access your data, correct it, delete it, restrict its processing or object, by writing to info@alexandergigolo.com. You also have the right to lodge a complaint with the competent supervisory authority.
Cookies
The site does not use cookies: the details are in the Cookie Policy.